Refund policy

We want you to be happy with your purchase. That's why every Araz Audio plug-in has a free, fully functional 30-day trial: please use it to make sure the software works on your system and suits your music before you buy.

14-day refunds

If you're not satisfied, you can ask for a full refund within 14 days of purchase. No complicated conditions: just tell us your order number.

How to request a refund

Our orders are processed by Paddle.com, our Merchant of Record, who handles refunds. You can request one through the link in your Paddle receipt email, at paddle.net, or by writing to us at support@arazaudio.com and we'll take care of it.

Once a refund is issued, the license for that order is no longer valid and the software should be removed from your computers.

Your rights

This policy does not affect any rights you may have under the consumer laws of your country.